76bd Privacy Policy
Keeping your personal information secure is our top priority — learn how 76bd collects, uses, and stores your data.
Table of Contents
Introduction and Scope
76bd ("we", "us", or "the platform") provides a safe and reliable online gaming and betting service for players in Bangladesh. This privacy policy describes in detail how your personal information is collected, used, stored, and kept secure when you use our website 76bd.cam.
This policy applies to all 76bd services, including our website, mobile platform, live casino, slots, cricket betting, and other gaming activities. By using our services, you are considered to have agreed to the terms of this privacy policy.
This privacy policy should be read together with 76bd's Terms and Conditions and Responsible Gaming policy. These documents complement each other and together form our complete legal framework.
Information We Collect
76bd collects only the information that is necessary and refrains from collecting irrelevant data. We collect the following types of information:
2.1 Registration Information
When you create an account at 76bd, we collect:
- Full name and date of birth
- Email address
- Mobile number (for OTP verification)
- Password (stored in encrypted form)
- Preferred language and currency
2.2 Identity Verification Information (KYC)
To ensure security and comply with responsible gaming policies, we may collect the following documents:
- National ID card (NID) or passport copy
- Proof of age document (for 21+ verification only)
- Proof of address document (where applicable)
2.3 Financial Information
To process deposits and withdrawals, we collect payment-related information such as bKash, Nagad, Rocket, or Upay account numbers and bank account details. This information is secured with SSL encryption.
2.4 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Gaming activity logs
- Transaction history
How We Use Your Information
76bd uses the information collected for the following legitimate purposes:
- Account Management: Creating and maintaining your profile, verifying logins, and ensuring security.
- Payment Processing: Accurately completing deposit and withdrawal requests.
- Customer Support: Providing assistance via 24/7 live chat and email.
- Responsible Gaming: Monitoring unusual behaviour and actively providing support where there is a risk of addiction.
- Fraud Prevention: Detecting and preventing fraud, money laundering, and other illegal activities.
- Service Improvement: Enhancing the performance and user experience of our platform.
- Legal Obligations: Complying with applicable laws and regulations.
- Promotional Communications: Sending you information about bonus offers and promotions with your consent.
We do not sell your information to any advertising networks, and we do not use it for any purpose beyond those stated above.
Data Storage and Security
76bd applies industry-standard security measures to keep your information safe. Our security practices include:
- 256-bit SSL/TLS encryption for all data transmission
- Passwords stored using the bcrypt hashing algorithm
- Data hosted in secure, managed data centres
- Regular security audits and vulnerability testing
- Access controls — only authorised staff can view sensitive data
- Data backup and disaster recovery planning
4.1 Data Retention Period
We retain your information for as long as your account is active. Even after an account is closed, relevant information may be retained for a specified period to meet legal requirements, resolve disputes, and enforce agreements.
Once the designated retention period ends, we securely delete your personal information or permanently anonymise it.
Sharing Information with Third Parties
76bd does not sell, rent, or transfer your personal information to any third party for marketing purposes. However, information may be shared in the following limited circumstances:
5.1 Service Providers
We work with trusted third-party service providers such as payment processors (bKash, Nagad, Rocket, Upay), game software suppliers, and technology infrastructure providers. These parties receive only the information necessary to deliver their specific services and are contractually bound to uphold our privacy standards.
5.2 Legal Requirements
We may disclose information in response to court orders, lawful requests from government authorities, or as required by applicable law. In such cases, we will provide only the information that is legally required.
5.3 Business Transfers
In the event of a merger, acquisition, or asset sale, user information may form part of the transferred assets. We will notify you before any such event takes place.
5.4 International Data Transfers
Some of our service providers may be located outside Bangladesh. In such cases, we ensure that transferred data is protected to international standards and that your rights remain intact.
Cookies and Tracking
76bd uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small files stored on your device.
6.1 Essential Cookies
These cookies are essential for the basic operation of the platform — maintaining login sessions, managing security tokens, and saving language preferences. They cannot be disabled.
6.2 Functional Cookies
These cookies are used to remember your preferences (such as game category and notification settings). They create a personalised experience for you.
6.3 Analytics Cookies
We use analytics tools to analyse which parts of the site are used most and to improve our services. This data is collected in aggregate form and does not identify any individual.
You can disable analytics cookies through your browser settings, though this may limit some features of the site.
Your Rights
As a user of 76bd, you have the following rights regarding your own data:
- Right to Access: You can request to know what information we hold about you.
- Right to Rectification: You can request that incorrect or incomplete information be corrected.
- Right to Erasure: In certain circumstances, you can request that your information be deleted (subject to legal obligations).
- Right to Restrict Processing: You can ask us to limit how your information is used for certain purposes.
- Right to Data Portability: You can request your information in a structured format.
- Right to Withdraw Consent: You can withdraw consent given for marketing communications at any time.
- Right to Complain: If you have concerns about how your information is being handled, you can contact us.
To exercise these rights, email us at [email protected]. We will aim to respond within 30 business days.
Protection of Minors
76bd strictly provides services only to those aged 21 and above. We do not knowingly collect any personal information from minors.
Age verification is mandatory during the registration process. If we become aware that a minor has created an account on our platform, we will immediately close that account and delete the associated data.
If you believe that a minor is using our platform, please notify us immediately. You will find more details about age protection on our Responsible Gaming page.
Payment Information Security
Information related to financial transactions is stored with the highest level of security. When transacting at 76bd via bKash, Nagad, Rocket, Upay, or bank transfer, we take the following measures to keep your financial information secure:
- All payment information is transmitted through encrypted channels
- Card or mobile banking PINs/passwords are never stored on our servers
- A two-step verification process applies to every transaction
- Suspicious transactions are automatically detected and reviewed
- Minimum deposit ৳200 and minimum withdrawal ৳500
We will never ask for your complete payment details via email or live chat. If you receive such a request, notify our support team immediately.
Changes to This Policy
76bd may review and update this privacy policy from time to time. The policy may change due to expansion of services, adoption of new technologies, or legal changes.
For any significant changes, we will notify you in the following ways:
- Sending a notification to your registered email address
- Displaying a notification when you log in to the platform
- Updating the "Last Updated" date at the top of this page
If you continue to use our platform after being notified, it will be considered your consent to the updated policy. If you do not agree with the changes, you may request to close your account.
Previous versions of this policy are available upon request through support.
Contact & Complaints
If you have any questions or concerns about this privacy policy, or wish to exercise your data rights, please contact our dedicated privacy team:
- Email: [email protected]
- Live Chat: Available 24/7 in Bengali
- Response Time: Generally within 30 business days
Please clearly state the nature of your request (for example: a request for information, a request to delete data, or a complaint) and provide the information needed to verify your identity.
We take every complaint seriously and commit to resolving it promptly. Our goal is to ensure your complete satisfaction and maintain full transparency regarding your data.
Have questions about privacy?
Our 24/7 Bengali-speaking support team is always here for you.